Cassidy’s loves to hear from our customers. We are always trying to be better at what we do and feedback from our customers helps us do that. Here is what our customers are telling us now.
"Very professional and pleasant to deal with, especially since this move happened on short notice."
- Melissa H.
"After experiencing several moves with the military, this move was a very pleasant experience. "
- Roy R.
"Bob was excellent for the pack and unpack, super nice man and very professional, a joy to work with. Rob, Brook and Calvin were very professional and extremely helpful during the load and unload. Great guys and would highly recommend them to any of my friends that are moving in the future. Thanks to them for making it an enjoyable experience."
- Evelyn D.
"We were very satisfied with the whole experience and the cost of the move."
- Janet C.
"Service and attitude was excellent and specially Brian, the driver. Everything arrived in good shape, no damage on anything."
- Karin C.
"The moving crew (John and Jason) were experienced and conscientious. We had a lot of confidence that they would take care of the little details, as well as the big ones – and they did. Above all, they did what they promised when it was promised. This was quite different from our previous experience with another moving company. Would have no hesitation in moving with United Van Lines again, or recommend them to others."
- Peter P.
"Very professional, minimal damage, damage claim process very smooth and settlement very efficient and entirely satisfactory. The Ottawa contact (Gary Gossling) was excellent. We will not hesitate to recommend United to friends and family who may need moving and storage services."
- Marilyn T.
"They were great. Move went very smoothly – we were happy with the service we received."
- P. D.
"Pleasant and professional. Moving Consultant, Scott Myers, was a joy to work with."
- Maxine W.
"I would like to take this opportunity to express my gratitude for the excellent service provided by your company for the recent transition at the official residences. Please extend my thanks to your staff who worked so diligently over the past couple of weeks. They proved to be very flexible meeting every request and deadline, no matter how difficult. They handled all tasks in a professional and cheerful manner. Congratulations for a job well done. I look forward to working with Cassidy’s in the future."
- Art M.
"From the first time you came into my hone for an estimate, I felt comfortable with my decision to move with Cassidy’s Transfer & Storage. You took the time to make certain I understood all you company could do for me and all that would be required from myself. As opposed to many of the other arrangements I made with regards to our move, there were no surprises from you along the way."
- Shauna G.
"This letter is to express our gratitude for the very smooth transfer of my mother’s furniture from Ottawa to Victoria. The attention and service provided by Gary Gossling from Cassidy’s was, from the outset, far and away the very best. We felt very well taken care of."
- Barbara B.
"Congratulations on a superb move. Will, Josh, Jason 1 (Stick) and Jason 2 were true gentlemen. They were a polite, hard working, quiet, friendly and efficient team. We will be recommending Cassidy’s to everyone we hear is contemplating a move."
- Nellie and Art N.
"This is just to let you know how pleased we were with our move by your company on 17 October past. The three young people, Jessica, Warren and Curtis, could not have been more helpful, courteous and professional…and friendly in the bargain. In addition, we would be willing to recommend your company to anyone contemplating a move. Again, Thanks."
- Bill and Aileen R.
"I just wanted to let you know how much Gary Gossling from the Ottawa office has helped me out during my move from Ottawa to Strathmore. Gary has always been very professional and promptly responded to all my queries as well as offering information that never occurred me to ask or think about. He has just been wonderful making my move less stressful and I want to thank him for that. Gary deserves a raise!"
- Edie T.
"The best move I’ve ever had, make that the best 2 moves, since Cassidy’s also moved everything in and out for my renovation 7 months ago."
- Nadia O.
Your professionalism and knowledge played a huge part when we choose Cassidy’s to move our household. You answered all my questions and provided information that I would not have thought to ask about. You followed up when you said you would and never left us doubting. The workers at our home on move day were fabulous! My Husband was extremely pleased with their attitudes, helpfulness, professionalism and, what appeared to be, a complete dedication to your company. They made what is normally a stressful time seem quite easy and put my family at ease as a result. We would hesitate to recommend your company to anyone!"
- Mona H.
"We were very pleased with the service received from your company and were impressed with the professionalism shown by both yourself (Scott Myers) and Matt and his crews Matt and his crew were right on time on both dates and were polite, friendly, pleasant and easy to deal with. We will most certainly recommend you company to anyone who may ask about our experience with you."
- Michael S.
"Just a quick note to thank you for a job well done on my move to Barrie. The crew was professional, careful, punctual and efficient. The fact that the order came in under-budget was an added bonus! I couldn’t be more thrilled with how this latest move turned out – and couldn’t be more pleased with the care and detail that was provided to my belongings. Many thanks again for giving me another reason to recommend Cassidy’s to my friends and colleagues. I certainly won’t hesitate to call you again in the future."
- Tony G.
"I recall “way back” in 1950 that Cassidy’s picked up our trunks from the CPR station and delivered them to 415 Pembroke St. East (now the Dairy Queen). The charge back then was $1.50 per load."
- Sister Maureen T.